Reviews can make or break a business!
You might think that online reputation management isn’t something you should concern yourself with. I’d urge you to reconsider that thought!
According to eMarketer 83% of consumers say that online reviews influence their opinions about a particular company, and 8 of 10 of these people added that a unfavorable entry on the internet has caused them to change their mind.
One poor review, whether true or untrue, can thwart all of your best efforts if you don’t have an online reputation strategy in place. With that in mind, we would like to offer five strategies your business can use to monitor and strengthen your online reputation management.